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You don't need more data.
You need someone who can turn existing data into action.

Leslie Laam, PhD — Founder, Laam Analytics 

Use the operational, safety, and workforce data you already collect to discover which teams need intervention, what kind, and whether it's working.

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The Track Record

I built and measured process redesigns across 22 sites and 65 providers, quantified problems hospitals didn't know they had — including a novel finding that ED boarding extends length of stay for every admitted patient, not just those boarding. 

My Unique Method

Most organizations measure safety culture. Almost none can show it changes outcomes. My peer-reviewed framework does: it tracks whether your teams are converging on shared knowledge, and whether outcomes are improving and becoming more predictable.

How I work with you

I start by profiling your organization at every level: the system as a whole, each facility, and each unit or team, using data you already collect. You'll see how you compare externally, and, more importantly, how each team compares to your own culture. Each team then gets specific recommendations and a roadmap: process and systems redesign, embedding improvement into daily work, or targeted coaching. I help you act on the profiles, then hand it off, so your organization can keep this work going on its own.

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